Terms of Service

1. Acceptance of Terms

By accessing and using the Stratos Solutions website and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Stratos Solutions provides enterprise-grade development and SEO services, including but not limited to:

• Product engineering and development
• AI features and automation implementation
• Technical SEO optimization
• Content strategy and creation
• Link acquisition and strategy
• Analytics and performance monitoring

3. User Obligations

3.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into agreements to use our Services.

3.2 Prohibited Uses

You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include but are not limited to:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful, offensive, or illegal content
• Attempting to gain unauthorized access to our systems
• Interfering with the security or integrity of our services
• Using our services for spam or unsolicited communications

4. Service Terms and Scope

4.1 Service Agreements

Specific terms for each engagement will be outlined in separate service agreements or statements of work, which will supplement these Terms of Service.

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

4.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely payment of fees
• Providing necessary access and cooperation
• Compliance with all applicable laws and regulations

5. Payment Terms

5.1 Fees and Payment

Payment terms will be specified in individual service agreements. Unless otherwise specified:

• Invoices are due within 30 days of receipt
• Late payments may incur additional fees
• Services may be suspended for non-payment

5.2 Refunds

Refund policies will be outlined in specific service agreements. Generally, work completed is non-refundable.

6. Intellectual Property

6.1 Our Intellectual Property

All content, trademarks, and intellectual property on our website and in our services remain our property or that of our licensors.

6.2 Client Intellectual Property

Clients retain ownership of their pre-existing intellectual property. Work product created specifically for clients will be governed by individual service agreements.

6.3 License to Use

We grant clients a limited, non-exclusive license to use deliverables for their intended business purposes.

7. Confidentiality

We understand the importance of protecting confidential information. We will:

• Maintain the confidentiality of all client information
• Use confidential information only for providing services
• Implement appropriate security measures
• Execute separate non-disclosure agreements when required

8. Disclaimers and Limitations

8.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results or outcomes.

8.2 Limitation of Liability

To the maximum extent permitted by law, Stratos Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8.3 Maximum Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Stratos Solutions from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Termination

10.1 Termination Rights

Either party may terminate services with appropriate notice as specified in individual service agreements.

10.2 Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• We will provide completed work product
• Confidentiality obligations remain in effect
• Each party will return confidential information

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and disclose your information.

12. Dispute Resolution

12.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution Process

Any disputes will be resolved through:

1. Good faith negotiation
2. Mediation if negotiation fails
3. Binding arbitration if mediation fails

13. Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemic, or government actions.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to clients with reasonable notice. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Stratos Solutions regarding the use of our services.